Join us at a FREE educational seminar hosted by CC at The Music Room, The Ritz
19th March 2008 |
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The CC Network Excellence Seminar
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Why should you attend? Learn how some of the UK’s leading companies have boosted business performance, customer experience and the bottom line:
| Who should attend the Seminar? What's on the agenda?
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Agenda & Format
13:00: Registration & Refreshments
13:20: Marcus Cuthbert, Sales & Marketing Director, CC
Welcome, Introduction and Seminar Overview
13:30: Gene Reynolds, Senior Consultant, CC
Pain Relieving Strategies for Business
Higher performance expectations are making WAN effectiveness more important than ever and businesses everywhere are feeling the pain. The cost to the business affects much more than just the bottom line. Gene examines the common areas of pain currently experienced across many organisations and demonstrates how effective WAN deployment has meant better and more effective ways of working and an enhanced customer experience.
- Are you ready for PCI compliance? Gene explores this critical area facing both businesses and suppliers and gives the latest updates.
13:50: Guest Speaker - Graham Thompson, Group IT Manager, Renault Retail Group
Creating a Superior Communications Network
A highly effective communications network was essential to making Renault’s ambitious strategy to develop a dynamic customer relationship programme a reality. Graham outlines the key challenges facing the business and the solution implemented to bring about the changes needed to meet the evolving communications needs of their business.
14:20: Lance Spencer, Director, Tiscali, Business Services
It's all about Quality
Tiscali is one of the UK’s leading provider of business solutions. In this session, Lance gives a brief review of the ADSL market with focus on the IPVPN market. Also an introduction to Quality of Service over ADSL, and the uses of this technology in wide area networks.
14:40: Neil Downing, Director of IP Products, Interoute
Meeting the Needs of European Business
Interoute is a key enabler for local service providers and system integrators needing to expand their coverage and service to their customers across Europe. Neil demonstrates their key strengths in: it’s high capacity network with excellent geographical coverage across Europe and worldwide, track record in providing wholesale and VPN solution and range of product offerings from low cost DSL based solutions up to Gigabit Ethernet speeds.
15:00: Nigel Ifill, Director of Sales, Virtual Access
Readiness of the Customer’s Network for Future Applications
A major issue facing both providers of IP telephony and network managers alike is that of how to quantify, diagnose and resolve issues of perceived voice quality. Nigel will focus on a brand new feature of their managed router architecture - a feature which enhances the overall customer experience when using the network for IP based telephony applications, Voice Quality Measurement.
15:20: Gene Reynolds, Senior Consultant, CC
Summary of the session and Q&A
15:30: Afternoon Tea at the Ritz
- Continue discussions, networking and Q&A while enjoying an authentic and exclusive Afternoon Tea at Ritz
- Sign up for your FREE Network Excellence Review
- Collect your FREE industry white paper
The afternoon tea menu is available to download as a PDF here.
To join us at this seminar, click the button below to register.

